Time Zone
Time Zone
(GMT-05:00) Eastern Time (US & Canada)
Location
Location
Windermere, USA
About

As the driving force behind global business consultancy powerhouse, the Brilliance Institute, founder and CEO, Simon T. Bailey innovates and inspires organizational transformation among the world’s largest corporations. Recognized internationally as one of the Top 25 Speakers shaping the speaking profession, Simon has impacted the lives of more than 1 million people with his counsel from the C-Suite to the front lines for clients including, Verizon, Microsoft, Wells Fargo, Met-Life, Omni Hotels & Resorts, IBM and Procter and Gamble through his forward-thinking interactive sessions and action-oriented programs.

Education

He holds a master’s degree from Faith Christian University and was inducted as an honorary member of the University of Central Florida Golden Key International Honor Society. He also is a graduate of Rollins College Executive Management Program (Top 25 best private graduate business schools in the USA). Simon is a Certified Speaking Professional, the highest earned designation for the National Speakers Association and International Federation of Professional Speakers.

Experience and Distinctions

A bestselling author of 7 books, Simon T. Bailey’s breakout masterpiece, Release Your Brilliance, published by HarperCollins, was ranked number 17 of the Top 100 books being read by Corporate America, according to 800CEORead.com. His highly anticipated new book, The Vuja’ de’ Moment! – Shift from Average to Brilliant, invites readers to shift their thinking, creating a disruption from the norm that ignites creativity, drives productivity and increases accountability and profitability.

Expert Academy on LiL
9 Completed Sessions
Last Session:
Mon Oct 21 2013 at 10:00 am EST
Last Log-in:
Fri Jan 31 2014 at 06:14 am EST
On Learn It Live Since:
Friday Feb 10, 2012
Expert Services Offered
Shift - How to create a Brilliant Breakthrough   ($597) [+] Show More Info

Commonality chokes fresh thinking. Best practices must move over and give way to what are the best ideas. If you practice the way everyone else practices that doesn’t mean you are going to get the same results. You will learn how to: Take action by learning the important difference between Déjà vu and Vuja De. Take action by using the Vuja De creativity tool in their daily business. Take action by discovering the 5 steps to shifting your thinking and accelerating your and results.

Lead Brilliantly in the Midst of Uncertainity   ($997) [+] Show More Info

Leading Brilliantly teaches you how to put away the microscope of what didn’t happen and look through the telescope of what is possible. As a former leader of Disney Institute and after working with over 1,000 organizations, I want to share with you tips, tools, and techniques that drive results, improve productivity, and unlock creativity. You will learn... How to be intentional How to create “stickiness” for employees and customers that drive long-term results How to implement Vuja de into your leadership practices.

How to Attract Customer for Life   ($797) [+] Show More Info

CUSTOMER EXPERIENCE WITH A BRILLIANT TOUCH Customer service is common sense, however, customer experience is not common. As a former leader of Disney Institute, I will teach you how to create a brilliant an uncommon, unique, and unquestionably exquisite experiences that will create customers for life. Participants will learn how to: Develop the mindset to create a sustainable customer service program. Discover simple tools that drive revenue through customer experience Be equipped with the strategies to improve employee, customer, and vendor relationships.

Learning Intrest
About Simon T. Bailey
Group Classes (9)
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Learn the secrets behind the magic and how to apply them in your business to drive results. You will learn how to create a moment instead of settling for the status quo. These brilliant moments are what keep customers coming back and employees committed to your brand. Simon T. Bailey solidified his position as an expert in leadership development for global companies during his leadership tenure at the world-renowned Disney Institute. In 2003, he discovered his own entrepreneurial spark and started his own training and professional development business. As thought leader, he teaches individuals and organizations tips, tools, and techniques on how to be relevant, and valuable during times of transformation. His influence as an award winning author, blogger, life coach, and highly sought after keynote speaker inspires audiences to take action and be accountable for their results. Simon is a graduate of Rollins College Executive Management Certificate Program, one of the top 25 best private graduate business schools in the USA. He holds a Master’s Degree from Faith Christian University and was inducted as an honorary member of the University of Central Florida Golden Key International Honor Society. He has been named one of the best speakers of 2013 by meetings.net. Visit www.simontbailey.com to find out more.
We have officially entered into the connection economy and communicators who understand how to persuade their audience to buy and do business with them will win. If you intend to stay relevant in this economy then mastering your presentation skills is vital. In this fast paced presentation, you will learn three specific tips to be a brilliant presenter. Simon T. Bailey solidified his position as an expert in leadership development for global companies during his leadership tenure at the world-renowned Disney Institute. In 2003, he discovered his own entrepreneurial spark and started his own training and professional development business. As thought leader, he teaches individuals and organizations tips, tools, and techniques on how to be relevant, and valuable during times of transformation. His influence as an award winning author, blogger, life coach, and highly sought after keynote speaker inspires audiences to take action and be accountable for their results. Simon is a graduate of Rollins College Executive Management Certificate Program, one of the top 25 best private graduate business schools in the USA. He holds a Master’s Degree from Faith Christian University and was inducted as an honorary member of the University of Central Florida Golden Key International Honor Society. He has been named one of the best speakers of 2013 by meetings.net. Visit www.simontbailey.com to find out more.
We have often heard that customer experience is really common sense. However, giving an authentic brilliant touch isn’t always common. In fact, as emotional beings we tend to remember uncommon, unique, and unquestionably exquisite experiences that take our breath away. It is these rare occasions that become locked in our minds. This is how word of mouth spreads like a wild fire and a hidden brand gems becomes an overnight sensations. You will learn the following: How to engage the head, heart, and hands of your customers How to create an internal customer service strategy for your own business How to stop selling and start connecting to your customers