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Do you struggle to understand those management terms but were always afraid to ask? It can almost feel like a secret society, but this one hour session will demystify the management speak and make it crystal clear what they mean. You can then attend any business meeting confident in the knowledge that you can hold your own. We will take a really close look at Visions & Mission statements. Company values and cultures come under scrutiny and how they link to behaviour and attitude. We examine the 'Balanced Scorecard' approach to management and finally we will look at "Strategy & Tactics". By the end of this 1 hour session you will be talking like a top executive!
Don't let your best walk away! Employers are reporting that it's a candidate driven market up from 56% to 90% today. Career Builder reported that 34% of employers expected to add contractors. 49% stated they plan to hire full time. Last quarter Career Builder stated that 32% of companies reported they would add staff by June. 39% actually did. What does all this mean for you in leadership? Retention. Join Elizabeth as she gives current market data on why candidates are taking offers and how to prevent them from leaving your company. Elizabeth will help you developer a retention strategy that you can implement on your own - without the help of HR. Elizabeth will also share the 2 most important reasons why employees leave in 2015. Don't let your best walk away! Join us for this informative webinar!
You spend a lifetime learning things, but when was the last time you stopped to think about how you learn? You might be surprised about how much of our natural learning ability is unwittingly damaged or suppressed by the very educational system that was designed to "teach" us. In this fascinating session Julian will reveal how to deliver "brain friendly" training that sticks, including memory techniques and sensory perception. You and your learners will absorb more and retain information far longer when you use these ideas. Julian will show you different ways to engage the human brain to create a more natural way to learn. You will gain new ways to unlock the learning potential of your people, and have fun at the same time!
Informational Interviews can be an excellent way to establish business relationships. Learn how to effectively set them up, then what questions to ask, how to listen AND get a chance to practice and get feedback.
Training and development. Words that most leaders fear because it means putting time into an employee and away from the daily workload. Many leaders shy away from developing employees due to lack of time, but studies show it's the number one reason why people leave their jobs. An employee asking for development is an employee that is asking to be retained. In fact, Glassdoor's 2014 employment confidence survey of nearly 1,000 U.S. employees found that 63% of employees believe that learning new skills or receiving special training is the most important towards career advancement.I In this class, Elizabeth will show leaders how to develop their employees and why it's critical. Development isn't a task that should be saddled with Human Resources. Smart leaders develop, empower and grow their teams. Class will cover: Tips of how to develop employees Development is a signal to retain How to create a simple and effective development path When to consider succession planning How to avoid having a top heavy organization while creating career path
In this fascinating session you will learn how to delight your customers and consistently fulfil their wants, needs and expectations. We look at the internal customer/supplier chain and the importance of aligning it with the external customer who buys your product or services. We will show you how to analyse customer needs and also what makes a customer experience good or bad. You will also learn what switches your customers on and off and how to build sustainable loyalty so they keep coming back to you. The session also covers how to turn your customers into your best sales people when they tell others how good you are! Finally we look at turning complaints into compliments when things don't go to plan.
In this webinar, you're going to discover how in a single page, you can prioritize what you really want in life and figure out how to get there. Top three reasons to attend this live webinar: 1. Discover a 4-Step Formula For Developing a Successful Personal Financial Plan 2. How To Be More Comfortable With Your Financial Life And Attaining Financial Success 3. Figure Out Your Specific Personal Goals Surrounding Money and Why It Is Important To You
Elizabeth Lions
Career Development
Recorded: Jul 15, 2015 at 08:00 am EST
It's been said that the only thing permanent is change itself and in business it's no different. Change is inevitable. In Elizabeth's last class on Emotional Intelligence, she talked about how the brain is actually hard wired to resist change. Recoiling from change can become a major issue in the office. Just think about the changes that can happen in a business - implementing a new software, hiring new people, firing non performers, taking on a new business line, merging with a competitor. Each of these changes are critical for business to thrive and survive, but the bottom line is people - your people - are the ones that have to embrace and implement your vision as a leader. This class will teach: Understanding how change affects employees How to motivate employees to embrace change How to prepare and 'sell' your staff into change How to implement change in the workplace How your leadership style will make or break if the change is successful This presentation is wonderful for a seasoned leader or a new leader. Join us for an hour that could change your whole idea about what change is - and how to manage change.
Besides being famous, what do Al Gore, Margaret Thatcher, Martin Luther-King and Mother Teresa have in common? They are all outstanding examples at being highly influential. From Dr Tim Baker's latest book - The New Influencing Toolbox you'll discover the four main influencing styles and how you can apply them to your advantage. Find out if you are a investigator, calculator, motivator or collaborator.
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Excellent Leadership means inspiring, encouraging and empowering the team members. One great way to do this is to brainstorm on everyone's Everybody Wins Ideas. In this session intended for teams, the facilitator will share the Everybody Wins mindset, then "go around the virtual room" as people brainstorm on how to put those in place. A second advanced leadership concept is to treat others as THEY want to be treated, which is NOT necessarily how YOU want to be treated. Part 2 of this session involves going around the room again with the team and each person shares how he/she likes to be treated in various areas.
In today's work environment, there is a continuous push to make rapid decisions. Information appears to be at our finger tips through the internet, social media and other electronic tools that may lead us to believe we have immediate, honest, and accurate information to move forward quickly with a decision. Further we are pushed into a sense of urgency with motivational tools such as advertising, competition and uncertainty that evoke our emotions and weaken our structured decision making process. In this interactive session, participants will be able to: 1) Identify barriers that limit good decision making 2) Describe two process systems to support good decision making 3) Create action steps to create your own standardize decision making process
Emotional intelligence is the ability to monitor ones own and other people's emotions to discriminate between different emotions and label them appropriately, and to use emotional information to guide thinking and behavior. According to Inc. Magazine, the higher the ranking title (such as CEO) the lower the emotional intelligence. Over time lack of emotional intelligence impacts behavior as well as promotions. If you are serious about climbing the career ladder, emotional intelligence is a must. Join us for this two part series where Elizabeth will explain what emotional intelligence is, why it's important and how to develop the skill. This course is beneficial in work situations or in your personal life.
 
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