Customer Service Excellence - Creating Brand Ambassadors

Start Date
Recorded :
Wed Mar 20 at 09:00 am EDT
Subject Area
Subject Area:
Meets For
Meets For:
3Session(s)
Languages
Language:
English
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$95
This class is Recorded
About This Class
Languages
Language
English
Certifications
Certifications
No records
Description
This interactive series delves into proven strategies to ensure your customers are not just satisfied, but excited to do business with you. We will go over successful case studies and participate in interactive activities so that all the participants gain a keen understanding of how to properly engage your customers and keep them coming back for more!
Class Details and Calendar
Class Details
  • Recorded :
    Wed Mar 20 at 09:00 am EDT
  • Total :
    3 Session(s)
  • Remaining :
    0 Session(s)
  • Max attendees :
    5,000
  • Currently Enrolled
    215
Class Schedule
Session Name
Start Date
Customer Service Excellence - Creating Brand Ambassadors
60 Minute Session
Wed Feb 20 at 07:00 am EDT
Customer Service Excellence - Creating Brand Ambassadors
60 Minute Session
Wed Mar 6 at 07:00 am EDT
Customer Service Excellence - Creating Brand Ambassadors
60 Minute Session
Wed Mar 20 at 08:00 am EDT
About Creator
I'm an experienced Leadership Consultant and Trainer, Speaker, Executive and Life Coach and author with 30+ years experience in developing leadership potential and empowerment, supporting people at individual or organizational level to develop confidence, leadership and people skills; empowering them to see themselves as the solution. I've also founded Recovering Workaholics. A serious ski accident in 1983, forced me to use a wheelchair. As the Head Teacher (Principle)of a large school I was unable to access most classrooms. I had to look at the bigger picture and develop innovative ways to motivate and engage staff so that they were self reliant, understood how to deliver excellence and take responsibility for their own performance. The approach was successful in maximizing both personal development and leadership potential. It's also why in the 20 years of leading the school, it was acknowledged as one of Ofsted's "Best Schools" twice and included on the HMI honours list as one of England's most successful schools and had a string of quality and kite marks. The approaches have proved just as successful in a wide range of business settings. Books include "Kick Start Your Career", "Manage Your Staff More Effectively" and "Chariots On Fire". www.ginagardinerassociates.co.uk www.recoveringworkaholics.com
Learners Enrolled
1 Learners