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Time Zone
(GMT+04:00) Asia/Dubai
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United Arab Emirates
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Learner on LiL
5 Completed Sessions
Last Session:
Tue Aug 26 2014 at 08:15 am EDT
Last Log-in:
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On Learn It Live Since:
Sunday May 11, 2014
Group Classes (5)
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Poor performers distract everyone. They waste management time, damage motivation of co-workers, reduce productivity, damage quality, lower customer satisfaction, and black the achievement of results. We are doing a dismal job managing poor performance : • The U.S. is wasting $105 billion annually on poor hiring and poor management • 23% of U.S. employees believe colleagues are incompetent • 68% of employee mistakes go unreported • 27% of management time is spent on poor performers or correcting their mistakes If leadership is an art and a science it requires melding the "softer" side of leadership, such as managing trust, with the "hard" side of building an effective system for results. Current leadership tools, such as the typical performance review, are failing to deliver needed results. This presentation delivers proven strategies and tools, for both the neophyte manager all the way up to the most seasoned senior executives, to facilitate either a successful turnaround of performance behaviors or a respectful “de-selection” (removal) of those employees unwilling or unable to fulfill their responsibilities. Participants will learn: • How to recognize a poor performer and take action early to save a turnaround. • Proven techniques for enrolling the full cooperation and engagement from everyone in the organization. • How to use breakthrough tools to create high levels of responsibility and effortless accountability. • The new skills leaders need to develop to compete in the knowledge economy. • How to optimize the legal protection of the organization while accelerating solutions to poor performing people.
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This webinar is part two of a two part series. In Elizabeth's previous webinar she discussed moving from individual contributor to leader. Now that you've taken the plunge, what happens next? Elizabeth has developed leadership programs and delivered them to executives within high tech, oil and gas, telecom and manufacturing. This webinar is perfect if you are new to management or simply would like a refresher to keep your leadership skills sharp. This webinar covers the hard core facts of what a leader is measured on: team assessment, training, hiring, firing and building a workflow plan. Elizabeth gives solid advice on the importance of the team, and how to get maxim throughput for productivity.
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Successful business professionals know the right questions to ask their customers. These questions guide their customers to understand there's a need, it's important and they have to buy now. These same questions motivate a customer to buy. The right questions will shorten your sales cycle. This consultative selling process gets you the exact information you need to sell. You will learn to: · Avoid the mistake that creates customer objections · Uncover customer issues that make a customer likely to buy · Ask questions that showcase you as the preferred supplier · Get prospects motivated to buy · Prevent a customer saying, "I need to think about it."
Experts (4)
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Maura Schreier-Fleming is president of [email protected] (www.BestatSelling.com) which was started in 1997. She works with business and sales professionals to increase productivity and sales. She is the author of Real-World Selling for Out-of-this-World Results, Monday Morning Sales Tips and writes several business columns including "Customer Connections" for the Dallas, Austin and Houston Business Journals. She writes the Real Deal: Success for Women in Business blog for Allbusiness.com and is a Sales Coach for Allbusiness.com. Maura developed and delivers the Master Selling program for the Small Business Development Center in North Texas. Maura has been quoted in the New York Times, Selling Power and Entrepreneur. Her clients include UPS, Fujitsu, the Houston Texans, Fannie Mae, Conoco and Chevron. She was Mobil Oil’s first female lubrication engineer in the U.S. Maura has her M. S. from Georgia Institute of Technology and a B.S. from Cornell University. She took two semesters of auto mechanics classes from DeKalb Tech.
Elizabeth Lions is an executive coach, speaker and consultant to the most powerful executives that keep Corporate America rolling. She is also a three time author, with her latest book "Hear Us Roar - Unapologetic Women Leading in Corporate America" making a big splash. Her other books are "Recession Proof Yourself and I Quit - Working For You Isn't Working For Me" Her client list includes working with individuals from Worldpay, TSYS, Booz Allen, Microsoft, Northrup Grummond, Samsung, Global Payments, Bank of New York, Mellon and many other Fortune 500 companies. She is considered a thought leader for WNET (Women In Payments), and has written and delivered career content to 3,000 of their members. In 2020, WNET launched her career content webinars as well as a daily mediation class. Over 95% that participate are at the Vice President or Director level and over 100 joined the class within 3 weeks of the launch date. The reason? Elizabeth is just like them. In 2020, Forbes invited Elizabeth to join the Forbes Women Forum during COVID19, so she could weigh in on leadership issues. What makes Elizabeth highly unique is she is just like the executives she works with, coaches, and serves. She, herself, still works in Corporate America, for one of the biggest Fintech companies on the planet. She knows what it is like to try to find that ten minutes to re-focus, re-calibrate and calm down so she can bring that energy back into her work. Elizabeth's vision is to provide a place for the executive to explore mindfulness and meditation - on their own terms in a format and setting they could digest. What makes her the ideal teacher is she is just like them - she works, drinks a lot of Starbucks, shows up for meetings five minutes early and is the top producer in the company and still maintains a daily meditation practice, along with a marriage. Elizabeth's specialty is helping clients land the promotion, find a new job or simply bring their leadership game to the next level. Elizabeth knows why someone is hired, fired of promote before they do. When she isn't coaching the Who's Who to help them up their game in leadership, Elizabeth can be found on the back of her husband's Harley Davidson motorcycle or twisting in the yoga studio for hours on end.
Russ Terry is a seasoned Coach and Motivational Speaker who has worked with 350+ people from companies such as Microsoft, Google, and PwC and spoken at many organizations, including NASA, United Airlines, L'Oreal, and the FBI. Russ is also the author of a series of books on Gratitude. They are: - My Gratitude Journal (2014) - Our Gratitude Mission (2016) - Our Gratitude Mission 2 (2019) - Grateful Schools (TBD) - Grateful Kids (TBD) As an entrepreneur, Russ hones his Leadership skills as Founder/CEO of Life Coach Radio Networks. Since it went on air in 2013, this podcast network has featured more than 125 coach hosts from all over the world. Russ has assembled a team of talented Executive Producers to help him run the network. Prior to becoming a Coach, Russ had a diversity of other careers: 4.5 years as a CPA, 5.5 years as a TV Anchor & Reporter and 8 years in Human Resources.
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